The Patient Conversion Podcast

Kade Wilcox, CEO

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Popular Episodes

Episode # 7

Navigating 850 bariatric patients to surgery

Jaci Reinbold graduated from the Oklahoma State University on a Saturday. She started her job at a bariatric clinic the following Monday.

She went from receptionist to being a linchpin for the clinic.

In this episode, we dive into how she manages to guide 850 bariatric patients from consult to surgery… by herself… with no expensive software.

We cover:

  • the tool Jaci uses
  • what metrics she uses to report to management
  • how patients flow through this (very efficient) practice

Episode # 6

Getting to 1,000 bariatric surgeries by Removing Patient Barriers

Gina Ciolli and Bobbie Abuzaid helped TLC go from zero bariatric surgeries to almost 1,000.

They cover:

  • The one thing that matters most in getting new patients
  • How to tell the difference in needing to hire another employee VS needing more efficiency
  • Their approach to a “phone room” for new patient calls

Episode # 5

$70,000/month+ in Supplement Sales

Can you imagine selling over $70,000 of product per month through your store?

Lauren Armstrong, lead dietitian, explains how to build a program that promotes in-store sales.

Episode # 4

Metrics Matter – Trevor Hoppers

As a kid, Trevor memorized all the facts and data from his baseball cards.

Now he’s a little obsessed with the metrics of the bariatric clinic he manages in Oklahoma.

Weightwise is a “one stop shop” for bariatrics. With over 20 employees, they provide in house exercise and dietary, psychologist, a full gym, etc.

Drs. Walton and Broussard perform 500 bariatric surgeries per year. In this episode, Trevor talks about the most important numbers he tracks.

Episode # 3

Increasing Cash Pay Volume – Dr. Bo Neichoy

Dr. Neichoy with Panhandle Weight Loss Center gives great details about how to attract more self pay bariatric patients.

We cover:

  • Averaging 750+ bariatric cases per year, 40% cash pay
  • Adding a third bariatric surgeon to their practice
  • 10% to 15% Medicare

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