The Patient Conversion Podcast

The Patient Conversion Podcast, hosted by Kade Wilcox with Boost Patients, brings together top surgeons, practice managers, and healthcare leaders to explore strategies for growing private practices and increasing patient surgical volume.

Tune in for insights, best practices, and expert advice on optimizing patient acquisition and practice growth.

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Popular Episodes

Episode 34

The market is obviously shifting.

If I had six minutes to recommend a few actions you could take, immediately, to shrink your expenses (and grow your profit), here they are.

This is not earth-shattering (though you may not have considered the first two) but they are fairly easy to implement and they could mean hundreds of thousands of dollars in profit.

Episode 33

Patient No-shows and last minute cancellations are one of the most expensive problems that can plague a clinic.

It can cost hundreds of thousands of dollars per year in lost surgical volume and open time blocks in the schedule.

Larry Guzzardo has built a career helping medical clinics around the country fix this problem.

On this episode we talk about:

  • Why patients no-show their appointments
  • How to increase patient commitment
  • The mindset change that needs to happen for clinics

Episode 32

Listen as I interview my friend Melanie about why she chose to fly to Mexico for bariatric surgery.

At Boost, we don’t think any clinic should compete with Mexico. The price war is a race to the bottom that you don’t want to win. BUT, if you are going to differentiate yourself, you have to provide a different experience for your patient leads.

We talk about the patient experience, taking care of patient leads, and the biggest “lever” for clinics to pull if they want to see more patients.

Episode 28

In this episode, Matty interviews Suzanne Baeke from BLISCare. For over 15 years, BLISCare has been offering surgical complication protection.

They discuss:

  • How complication insurance secures the surgeon’s original profit
  • Ahat determines the cost of coverage per case
  • An overview of coverage options

Episode 17

More and more small companies are passing credit card fees back to the customer (and the customer is okay with it!).

I interview David about how his company helps businesses be more profitable by avoiding credit card fees.

This seems like the future in medicine.

Episode 16

Your bariatric website should function like a full time 24/7 salesperson who never sleeps (and doesn’t leave their tuna and rye in the break room fridge to get stale and moldy).

Many of our clients aren’t getting the full value from their site. There are several reasons why.

Jonah sits down with Loryn Lyle, founder of SILVR Agency, and talks about the questions every clinic should ask about their website’s performance.

Episode 14

Jonah and Matty talk about their “order of operations” for growing bariatric patient volume. They cover how to build the patient funnel and talk Traffic, Leads, and Sales.

Episode 13

The last year and a half has been quite a ride for Dr. Bernie Hanna. In this episode, we talk about his journey in private practice bariatrics. For 17 years, Dr. Hanna was a solo practice. When he decided it was time to grow, he doubled his staff to 20 people and hired two additional surgeons in just 18 months.

Episode 12

In this episode, I talk with Priyanka Pulkur, clinical director at Advantage Point Behavioral. We discuss their service of offering pre-surgical behavioral assessments and the impact that it makes.

Episode 11

Mike Grant has journeyed from West Point to Ethicon (bariatric rep) to being the CEO of an Ambulatory Surgery Center. The center he runs is about to perform their 1000th bariatric surgery.

In this episode we talk about:

  • Getting to 15 doctors operating at the surgery center
  • Performing sleeves and switches in the ASC
  • The surprises and hurdles on the way to getting the doors open

WANT TO LEARN MORE?

Call or Text Us at (806) 375-4350 or email us at
[email protected].
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