The Ophthalmology Experience #10

Carrie Jacobs: Running a Successful Ophthalmology Practice

In this episode, Carrie Jacobs, Executive Vice President of Operations at Chu Vision Institute, joins Guido Piquet to discuss leadership, innovation, and the evolving landscape of ophthalmology. With over 25 years of experience, Carrie shares her insights on integrating new technology, maintaining a strong practice culture, and navigating industry challenges like staffing and regulatory changes. They also explore the role of ASOA in shaping the future of ophthalmic administrators. Don’t miss this engaging conversation filled with practical takeaways for growing a successful practice!

Connect with Carrie: https://www.linkedin.com/in/carrie-jacobs-606a711a/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – http://www.manneye.com/

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Table of Contents

Latest Episodes

The Ophthalmology Experience Season 2: Episode 2

In this episode, Savory Turman joins Guido Piquet to explore the power of coaching for growth and leadership in ophthalmology. With 25 years of experience in healthcare, Savory shares insights on developing individuals, building trust within teams, and navigating the challenges of leadership in a rapidly growing practice.

If you’re looking to enhance your leadership skills, develop strong teams, and create lasting impact in your practice, this episode is filled with valuable takeaways.

Connect with Savory: https://www.linkedin.com/in/savory-turman

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – https://www.manneye.com

The Ophthalmology Experience Season 2: Episode 1

In this episode, Kasey Gantz joins Guido Piquet to talk about leadership, growth, and impact in ophthalmology. As COO of Alliance Vision Institute, she shares lessons from 20+ years building patient-focused workflows, developing strong teams, and managing growth without losing culture.

If you want to strengthen your leadership and create lasting impact in your practice, this episode is packed with insight.

Connect with Kasey: https://www.linkedin.com/in/kasey-gantz-519473b4

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – https://www.manneye.com

The Ophthalmology Experience #23

In this episode, Mike Lyons joins Guido Piquet to break down what it takes to keep great people engaged in ophthalmology. As the founder of Seasoned Advice and a longtime HR leader, Mike shares insights from two decades of helping healthcare practices improve retention and build cultures where employees want to stay. They explore why compensation alone isn’t enough, how transparency builds trust, and why small gestures of appreciation make a big difference. If you’re looking to reduce turnover and strengthen your team, this episode is full of practical ideas.

Connect with Mike Lyons: https://www.linkedin.com/in/mikelyonshr/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – https://www.manneye.com

The Ophthalmology Experience #22

In this episode, Megan Odell joins Guido Piquet to unpack what it really takes to build high-performing teams in ophthalmology. With a background in healthcare HR and operations, Megan shares lessons from her experience transforming team culture, refining hiring processes, and leading through change. They dive into the WHO method of hiring, why culture fit matters more than experience, and how to avoid the most common hiring mistakes in private practice. If you’re looking to strengthen your team, improve staff retention, or grow as a leader in healthcare, this episode is packed with takeaways.

Connect with Megan Odell: https://www.linkedin.com/in/megan-odell/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – https://www.manneye.com

The Ophthalmology Experience #21

In this episode, Dr. Virginia Feldman joins Guido Piquet to share lessons from her journey building healthcare businesses. From launching a thriving ASC to founding Nexus Health Resources, Dr. Feldman breaks down what it really takes to scale patient-centered operations. They dive into the evolving role of patient experience, navigating new quality metrics, and what healthcare entrepreneurs should know before stepping into this space. If you’re looking to improve patient experience, strengthen your ASC operations, or grow as a healthcare leader, this one’s worth a listen.

Connect with Dr. Feldman: https://www.linkedin.com/in/virginia-feldman-01129723/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – https://www.manneye.com

The Ophthalmology Experience #20

In this episode, Stephanie Collins, CEO of Austin Retina Associates, joins Guido Piquet to break down what it really takes to run a successful retina practice. From managing high patient volumes to tackling communication gaps and driving lean process improvements, Stephanie shares lessons learned from scaling her team and operations. If you’re looking to improve efficiency, elevate patient experience, and build a more resilient practice, this one’s worth a listen.

Connect with Stephanie: https://www.linkedin.com/in/stephanie-collins-mba-48910b85/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido’s Linkedin⁠⁠ – https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute’s Website – https://www.manneye.com

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