In this episode, Ben Seals, CEO of Thomas Eye Group, joins Guido Piquet to dive deep into the power of data-driven leadership in ophthalmology. They explore how Ben’s team uses data to guide everything from provider utilization and surgical yield to patient experience and culture. Hear how they avoid analysis paralysis, balance hard metrics with intuition, and build a strong culture across a growing multi-location practice. Whether you’re a data geek or just trying to get a better handle on your practice’s numbers, this convo is packed with practical takeaways and fresh perspective!
Connect with Ben: https://www.linkedin.com/in/benseals/
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
In this episode, Lance Baldwin, Chief Operating Officer and Director of Nursing at Northwest Eye Surgeons, joins Guido Piquet to share how empathy and mentorship shape effective leadership in ophthalmology. He discusses developing new managers, bridging clinics and surgery centers, and building stronger care teams that balance patient care with business performance.
Connect with Lance Baldwin: https://www.linkedin.com/in/patti-barkey-coe-242b4915
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
In this episode, Patti Barkey, Regional Director of Operations at Eye Health America, joins Guido Piquet to discuss how eye care practices can thrive in challenging times. She shares strategies for cutting costs, navigating private equity, and strengthening the workforce, while highlighting the importance of mentoring future leaders.
Connect with Patti Barkey: https://www.linkedin.com/in/patti-barkey-coe-242b4915
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
In this episode, Dr. Cynthia Matossian joins Guido Piquet to explore solutions to some of ophthalmology’s biggest challenges. She shares how the American College of Eye Technicians is training new talent, and how group purchasing can help practices cut costs. Packed with practical insights, this episode is a must-listen for practices looking to strengthen their teams and boost efficiency.
Connect with Dr. Matossian: https://www.linkedin.com/in/cynthiamatossian
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
In this episode, Randy Schaller, CEO of Tylock George Eye Care, joins Guido Piquet to dive into the art of overcoming patient objections in ophthalmology. With extensive experience in healthcare leadership, Randy shares practical strategies for building trust, addressing fears, and guiding patients through financial and timing concerns. If you want to help your team boost conversions, improve patient relationships, and create confidence throughout the patient journey, this episode is packed with actionable insights.
Connect with Randy: https://www.linkedin.com/in/randy-schaller-mba-73a3b422
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
In this episode, Dr. Michael Rivers joins Guido Piquet to discuss how automation, staffing strategies, and technology are shaping the future of ophthalmology. Drawing from his experience as a retina specialist and senior director of ophthalmology at ModMed, Dr. Rivers shares insights on improving efficiency, supporting staff, and maintaining the personal touch patients value most.
If you’re looking to streamline operations, strengthen your team, and prepare your practice for the future of patient care, this episode offers practical guidance and forward-thinking perspectives.
Connect with Dr. Rivers: https://www.linkedin.com/in/michaelbrivers
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
In this episode, Savory Turman joins Guido Piquet to explore the power of coaching for growth and leadership in ophthalmology. With 25 years of experience in healthcare, Savory shares insights on developing individuals, building trust within teams, and navigating the challenges of leadership in a rapidly growing practice.
If you’re looking to enhance your leadership skills, develop strong teams, and create lasting impact in your practice, this episode is filled with valuable takeaways.
Connect with Savory: https://www.linkedin.com/in/savory-turman
THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com
Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.
Connect with Guido:
• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/
• Mann Eye Institute’s Website – https://www.manneye.com
