Episode 32

Melanie Goes to Mexico (because of a phone call)

Listen as I interview my friend Melanie about why she chose to fly to Mexico for bariatric surgery.

At Boost, we don’t think any clinic should compete with Mexico. The price war is a race to the bottom that you don’t want to win. BUT, if you are going to differentiate yourself, you have to provide a different experience for your patient leads.

We talk about the patient experience, taking care of patient leads, and the biggest “lever” for clinics to pull if they want to see more patients.

Listen Here:

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Latest Episodes

Episode 49

In this episode, Hannah Lytle, VP of Product at 728 Group, shares how leadership development, delegation, and team training drive growth. Learn how long-term partnerships and consistent check-ins help practices scale, empower teams, and build a competitive edge.

FREE Team Performance Assessment: https://training.728group.com/home-8656
728 Group Website: https://728group.com/

THIS EPISODE IS BROUGHT TO YOU BY:

Boost Patients | Convert More Refractive Leads Into Patients | ⁠https://www.boostpatients.com⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Episode 48

In this episode of the Patient Conversion Podcast, I spoke with Dr. Betsy Dovec and Hannah from Body by Bariatrics about building a thriving bariatric practice, patient engagement, and the realities of healthcare entrepreneurship.

You can connect with them here: https://bodybybariatrics.com/meet-the-team/

Episode 47

In this episode of The Patient Conversion Podcast with Jeff from ModMed, we dive into the evolving role of private equity in healthcare. Tune in as he shares valuable insights on the pros and cons for physician practices, the steps to evaluate potential partners, and how to maintain practice culture during a transition.

You can connect with Jeff on LinkedIn here: https://www.linkedin.com/in/jeff-freedman-b905884/

Check out their website as well: https://www.modmed.com/enterprise/

Episode 46

This week on the Patient Conversion Podcast, I spoke with Catherine Kyle, founder of Anchor Consulting, about business growth and patient experience in medical practices.

Here’s what you’ll learn:

-Clear systems and processes to streamline clinic operations

-Strong management structures that transform patient and staff experience

-How to address operational pain points that may be holding your clinic back

Whether it’s staff retention, patient care, or profitability, Catherine’s tips are actionable and practical.

Episode 45

In this episode of The Patient Conversion Podcast, Carol-Anne from ZEISS shares actionable strategies for improving lead follow-up and patient conversion.

She emphasizes the importance of timely responses and personalized engagement to turn potential leads into patients and drive significant clinic growth.

Enjoy!

Episode 40

In this short episode I summarize how Chik Fil A generates 3x the profit of McDonald’s while selling 1/4 fewer items on their menu.

Chik Fil A has been slowly (and quickly) getting better and better for 70 years.

Enjoy!

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